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Badcock Home Furniture &more

Badcock Home Furniture &more

Jul 28, 2016 Helpful Badcock Home Furniture & More Logo “Employees are just a number, horrible ownership and process” Star Star Star Star Star Work/Life Balance Culture & Values Career Opportunities Comp & Benefits Senior Management Former Employee – Store Manager in Fort Lauderdale, FL Former Employee – Store Manager in Fort Lauderdale, FL Doesn’t Recommend Negative Outlook I worked at Badcock Home Furniture & More full-time (More than 10 years) Pros Pay is above avg and hours are reasonable Cons They do not want to pay over time, lack of leadership, owners are dictators with no heart or sole, ownership does not listen to mgmt well, overall customer service is poor when ownership has to be involved, and forget about taking vacation when you want, to micro managed of a company Advice to Management The Baber family does not care about anyone in the company but making money. The owners are only loyal to friends and no one else. Its all about who likes you in this company and not how well you perform. Lack of leadership starts at corp level since there is no real training or sales process involved. Stores either do it or dont. Owners seem not to understand the sales cycle of retail or how to treat employees. They figure everyone is below them in life and show it. Store mgmt is fine but corp upper mgmt is tough to deal with and all it takes is 1 bad month out of 12 to have them all over you. They make their own rules. Not allowed to hire felons unless it is their friends. Share on Facebook Share on Twitter Share on WhatsApp Share via Email Copy Link Link Copied! Flag as Inappropriate Flag as Inappropriate Helpful Badcock Home Furniture & More Response seconds ago Edit • Delete Badcock Home Furniture & More 2016-07-28 11:02 PDT
badcock home furniture &more 1

Badcock Home Furniture &more

Doesn’t Recommend Negative Outlook I worked at Badcock Home Furniture & More full-time (More than 10 years) Pros Pay is above avg and hours are reasonable Cons They do not want to pay over time, lack of leadership, owners are dictators with no heart or sole, ownership does not listen to mgmt well, overall customer service is poor when ownership has to be involved, and forget about taking vacation when you want, to micro managed of a company Advice to Management The Baber family does not care about anyone in the company but making money. The owners are only loyal to friends and no one else. Its all about who likes you in this company and not how well you perform. Lack of leadership starts at corp level since there is no real training or sales process involved. Stores either do it or dont. Owners seem not to understand the sales cycle of retail or how to treat employees. They figure everyone is below them in life and show it. Store mgmt is fine but corp upper mgmt is tough to deal with and all it takes is 1 bad month out of 12 to have them all over you. They make their own rules. Not allowed to hire felons unless it is their friends. Share on Facebook Share on Twitter Share on WhatsApp Share via Email Copy Link Link Copied! Flag as Inappropriate Flag as Inappropriate Helpful Badcock Home Furniture & More Response seconds ago Edit • Delete Badcock Home Furniture & More 2016-07-28 11:02 PDT
badcock home furniture &more 2

Badcock Home Furniture &more

Not long after Badcock opened in Pell City my wife and I purchased a sofa and loveseat set. After a few weeks my wife called to complain of the loveseat leaning apart. It was so bad. We thought the warranty would replace it. After several attempts and calls a worker I had seen in the store with an ankle brace came to our house took apart the loveseat and beat on it for fifteen minutes.Several months later and the same problem another guy was sent out and while taking the loveseat apart I asked was he going to use the hammer too, and he replied what did I mean. After I explained what had happened he said he was the only person in this are that did Badcock’s work. After talking we figured the store just sent out a worker to hush my wife. This piece of furniture was one of our worst ever investments and it’s paid for and still crooked. The management in Badcock won’t even let their employees write your balance – they will say, “We can’t. We can tell you but you have to write it.” Some bad business.
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Badcock Home Furniture &more

Tina of Cochran, GA on July 13, 2016Satisfaction RatingI purchased a Serta Indigo from Badcock for my daughter as a birthday present. Same mattress I have. She received what I believed to be a brand new mattress from Badcock on Saturday! She woke up Sunday morning with bites all over her legs. We thought nothing of it and figured a mosquito got in the house. She woke Monday with more bites in other places. Tuesday we began to get suspicious and did some research and grew weary of the mattress. Today we called Badcock and told them what was going on and to come get the mattress. We got nothing but the runaround and after a goat rope of phone calls we called corporate. I find out not only will they not do anything about the situation but they won’t even exchange the infested mattress they delivered! They basically blamed us and said maybe a guest brought the bugs into the house and that they spray their warehouse. The mattress was delivered late afternoon and my daughter didn’t leave her house or have anyone come over. I asked the customer service rep to let me talk to their manager and he told me he would get back with me within the next 48 hours. I can’t leave that mattress in her house for another 48 seconds let alone 2 days and still unsure if they will do anything about it. Note: She has no pets. Nor has anyone been in her house in the last 4 days. I paid a thousand dollars for my daughter and 9-mo-old granddaughter to be feasted upon!Helpful?YesNo
badcock home furniture &more 4

Badcock Home Furniture &more

Pros Pay is above avg and hours are reasonable Cons They do not want to pay over time, lack of leadership, owners are dictators with no heart or sole, ownership does not listen to mgmt well, overall customer service is poor when ownership has to be involved, and forget about taking vacation when you want, to micro managed of a company Advice to Management The Baber family does not care about anyone in the company but making money. The owners are only loyal to friends and no one else. Its all about who likes you in this company and not how well you perform. Lack of leadership starts at corp level since there is no real training or sales process involved. Stores either do it or dont. Owners seem not to understand the sales cycle of retail or how to treat employees. They figure everyone is below them in life and show it. Store mgmt is fine but corp upper mgmt is tough to deal with and all it takes is 1 bad month out of 12 to have them all over you. They make their own rules. Not allowed to hire felons unless it is their friends. Share on Facebook Share on Twitter Share on WhatsApp Share via Email Copy Link Link Copied! Flag as Inappropriate Flag as Inappropriate Helpful Badcock Home Furniture & More Response seconds ago Edit • Delete Badcock Home Furniture & More 2016-07-28 11:02 PDT
badcock home furniture &more 5

Badcock Home Furniture &more

I am writing to complain at the poor service of quality that me and my family received from Badcock Home Furniture located at 160 Hampton St, McDonough, GA 30253. I would advise any customer to NEVER in life purchase anything from this store. My daughter’s grandmother ordered a Bedroom Suite for my daughter from the Macon, GA store. Since I reside in the McDonough, GA area, I was advised that the Badcock in McDonough,GA would be delivering the bedroom suite. The store advised me that the only time they could come to my house to deliver the bedroom suite was on a Tuesday because they do not deliver any furniture on any other day if it was not purchased at their store.
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Badcock Home Furniture &more

Several months later and the same problem another guy was sent out and while taking the loveseat apart I asked was he going to use the hammer too, and he replied what did I mean. After I explained what had happened he said he was the only person in this are that did Badcock’s work. After talking we figured the store just sent out a worker to hush my wife. This piece of furniture was one of our worst ever investments and it’s paid for and still crooked. The management in Badcock won’t even let their employees write your balance – they will say, “We can’t. We can tell you but you have to write it.” Some bad business.
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Badcock Home Furniture &more

Marti of Birmingham, AL on March 5, 2016Satisfaction RatingIt was my first time browsing furniture at the new Badcock store near my home. The furniture looked good and very sturdy especially the heavy looking furniture. I sat on a couple of sofas and heard a squeaking noise which indicated to me that the furniture is not well constructed. This store is nothing more than another RoomsToGo for which I bought furniture and it fell to pieces. Therefore, I did not purchase anything.Helpful?YesNo

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